Simple Pricing

One Plan. No Surprises.

Transparent flat monthly pricing with everything included. No lock-in contracts, no hidden fees, no complicated tiers.

$35
per month
+ $35 one-time setup fee
$35 in included calls (140 minutes)
IVR & time-based routing
25¢/min beyond included calls
Monthly call reports
Hunt group support
Australian support team
Order Your Number Now

Everything in the one price

✓ Included

What you get for $35/month

  • Your 1800 or 1300 number
  • 140 minutes of inbound calls
  • IVR (Interactive Voice Response) menu
  • Business hours & after-hours routing
  • Hunt group / overflow routing
  • Monthly usage reports
  • Australian-based support
  • Number porting assistance
Usage Costs

Only pay for what you use

  • 25¢ per minute beyond 140 mins
  • $35 one-time setup fee (new numbers)
  • Phoneword/word number: POA
  • ACMA Rights of Use (memorable numbers): market rate
Once your calls exceed $35 in a month, there's no line rental on top — you're simply paying for the calls themselves, nothing more.

Pricing questions answered

No lock-in contracts at all. If you want to cancel or transfer your number, simply give us 30 days' notice. That's it.

Any calls beyond the 140-minute inclusion are billed at 25 cents per minute, charged in your next monthly invoice. There are no surprise caps or service interruptions.

No, the $35 setup fee is a one-time charge when you first get your number. After that, it's just the $35 monthly fee.

The setup fee still applies when porting a number, as it covers the provisioning and configuration work we do to get your number active on our platform. We handle the entire porting process for you.

Yes. Standard sequential numbers are included at the normal price. For memorable/phoneword numbers, pricing depends on availability and any ACMA Rights of Use fees that may apply. Contact us to discuss your options.

1800 numbers are completely free for callers from any Australian mobile or landline. You absorb the full call cost. 1300 numbers are shared-cost: callers pay a local call rate, and you pay the remainder. Both are $35/month with TelCraft. Not sure which suits you? Ask us.

Order your number today

Fill out the form and we'll have your number set up and active as quickly as possible. Our team will be in touch to confirm your order.

  • Order a new number or transfer from another provider
  • 1800 (free for callers) or 1300 (local call rate) options available
  • No lock-in contracts, cancel anytime